Living at Victoria Mills
About Victoria Mills
Victoria Mills was developed in several phases commencing in 2004 starting with Old Mill & finishing in 2008 with Northern lights. Not only does it hold 449 luxury apartments but also wonderful onsite amenities. Victoria Mills was designed to create a community feel. The amenities include, an on-site Gym, tennis court, MSCP car parking, restaurant/cafe bar, beauty salon & yoga studio.
Hunters Estate agents are situated near the front gates and their windows are decorated with wonderful apartments for letting or sale.
Read more www.hunters.com
Management of the development
Following completion of the development, Saltaire Facilities Management Ltd (the landlord) appointed a property management company. In June 2021 Rendall & Rittner (R&R) was contracted by Saltaire Facilities Management Ltd as the Managing Agent, to manage the collection of service charge monies, pay invoices, be the point of contact for Leaseholder queries/concerns and to advise the Directors on various issues such as health & safety, insurance, lease infractions etc. Rendall & Rittner is contracted for the day-to-day management of the Estate with any major works being overseen by relevant professionals under the required Section 20 process.
R&R is therefore your point of contact for any matters relating to everyday maintenance issues, service charges or general concerns that you may have about the site. They can be contacted on direct dial: 01213871822, reception: 02077020701 or via their e-mail address victoriamillspm@
R&R can help if from time to time you experience minors issues such as the occasional lock not working, windows being a bit streaky or something as simple such as a leaking tap. Please be aware that problems within an apartment such as the boiler breaking down remain the leaseholders or letting agents responsibility, however R&R is always able to provide advice in any circumstances.
The importance of the Lease is paramount to the successful running of the Estate and Leaseholders are advised to acquaint themselves with its contents.
Sports
Victoria Mills caters well for an active lifestyle with an on-site tennis court, a fully equipped and modern gym, yoga studio, boules pitch, giant chess board and secure bike storage. There is plenty to keep you busy on-site but venture out into Shipley for those wanting to explore further and you will discover endless activities: canal and riverside walks, mountain bike tracks, Saltaire Cricket, Bowling and Tennis Club, Saltaire Rowing Club, and endless countryside walks for all abilities. The canal towpath is also great for jogging.
Beauty & Wellbeing
The Beauty Mill – Luxurious pampering has no limits for residents of Victoria Mills. Drop in for a facial, manicure or indulge in a full body massage at ID Beauty situated in the Beauty Mill.
Read more www.idbeautysaltaire.com
Yobalance – A hot yoga studio situated next to the Beauty Mill, for those who really want to relax and stay supple.
Read more www.yobalance.co.uk
Parking
All Apartments have one parking space in the MSCP car park and residents are asked to always park with consideration for others. Residents with multiple cars can purchase additional permits through Bay Sentry. Surface car parking is also available to visitors for 3h free of charge thereafter parking can be purchased on a hourly basis through the ringo app. Bay sentry Enforcement is an independent company contracted to provide ANPR cameras and monitoring along with a portal for each apartment and they regularly patrol to check on inconsiderate parking and charges will ensue in accordance with the signage placed. These charges are enforceable, despite many misconceptions about this fact. For application forms for permits and to change vehicle registration, please see the bottom of this page.
Restaurant & Bar
Copper and Moss – Double Award Winning Restaurant & Bar
Set in the wonderful grounds of Victoria Mills complex the restaurant is the perfect setting for a post walk bite, to a romantic evening meal. Great food and drink, brought to you by the very best local suppliers, served in one of the finest settings in the Yorkshire area, and all at a fair price.
Read More www.copperandmoss.co.uk
On-site Team
There is an on-site team based at the lodge, who provide cleaning, gardening and general maintenance of communal areas to a high standard comprising cleanliness, minor maintenance issues and overall management of visiting contractors and waste collections. They are employed by the Managing Agent (R&R) to provide a more efficient service to all. Their hours of work are clearly posted on the site office door, lifts and notice boards in each building.
Sub-tenants / Holiday Let
Please contact R&R if you wish to Underlet your Apartment for short term holiday let or Air BnB as this would need landlord permission.
Fire Prevention
The fire alarm sounders are checked weekly, normally on a Friday morning. There is a ‘Stay Put’ policy in place, so you can remain in your apartment in the event of a fire unless you feel unsafe to do so or are told to evacuate by the Fire Service. It is asked that you do not smoke in the communal stairwells or the garages (MsCP & undercroft).
Security
Whilst the site is well served by security cameras, there is no physical security presence on site. It is therefore important that residents are vigilant and play their part in overseeing the safety of both their own and our communal property and possessions. Always ensure that entrance doors to buildings are firmly closed. Please do not allow others to gain access via your fob. Please contact R&R if you lose your door entry fob to gain a replacement (charges apply).
Pets
Your Lease does not allow you to keep pets of any sort.
Apartment Alterations
Any alteration to your apartments, whether merely replacing a boiler or carrying out more extensive alterations, needs to be notified to R&R to gain written permission from the landlord
Refuse Collection
The general waste bins and recycling bins are emptied on a Wednesday on alternate weeks. There are 2 bin stores areas located next to the lodge and the other at the rear of Northern Lights (close to the MSCP). When disposing of cardboard boxes, please break them down to conserve space in the bins and ensure normal household rubbish bags are securely tied to prevent mess in the bins and avoid attracting vermin. Bulky items (including Christmas trees), and/or electrical items, should be taken to the local Household Waste Recycling Centre.
Noise and Nuisance
Everyone choosing to live in an apartment must accept they have an obligation to respect their neighbour’s right to peace and quiet. The Lease has specific and enforceable provisions covering this matter. If you experience any problems, in the first instance we would ask that you attempt to resolve the issue amicably with the people concerned as they may be unaware that they are causing a nuisance. If that proves unsuccessful, and you are an apartment owner please contact R&R however if you rent your apartment please contact your letting agent clearly explaining the issues to enable it to be dealt with in an appropriate manner. Please note, noise disturbance can depend on different people’s perceptions and tolerance levels.
Delivery of Parcels
There is a central delivery point at the Lodge which has part time hours. The Team can take deliveries on behalf of residents when open to assist when you’re not at home. Please check the opening times on notice boards and in lifts as parcels along with any other items cannot be left in communal areas in the terms of the lease which is for safety to all in the event of evacuation – therefore you must make their own arrangements for receipt of parcels when the parcel room is closed.
Communal Areas and Gardens
The on-site team maintains the gardens. If you have any gardening queries, rather than speaking directly to one of the gardeners, please contact facilities@victoriamills.co.uk who will consult with the team regarding your concerns.
Please feel free to use the gardens of the estate to enjoy. However, please respect the rights of other residents to enjoy the peace and quiet within their own homes by refraining from excessively noisy behaviour. For their own safety, children should always be accompanied, especially in the vicinity of access roads, garage doors, steps/stairways, and the water feature. There have been isolated incidences of anti-social behaviour by non-residents. The advice is to report these to the police on the non-emergency number 101.
Window Cleaning
Windows are cleaned periodically, our on-site team will provide advance notice. The cleaners use poles with brushes on so you will hear them as they clean your windows. Please ensure your windows are closed. If left open, to avoid any water damage to your property, they will not be cleaned.
Parking Permits
The link to the Baysentry portal is below – please see the video guide for help with the application, or click here for our How To Guide (PDF)
Change your car registration
Click the link below to download the application form to change your vehicle registration.